Privacy Policy

ShopMakesSense Ltd, operating as Tímea Pokol Tourism and Hospitality Consultant, is dedicated to safeguarding your privacy.

This privacy notice aims to inform you about how and why we collect and use your personal information. Under the GDPR, we are required to provide you with the information contained in this notice.

Our company is committed to transparency in handling your personal information, ensuring its privacy and security, and fulfilling our data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018.

This policy should be read alongside the terms and conditions of use for our website at www.shopmakessense.com. Our privacy policy outlines how we use the information we collect about you, your options to limit our use of that information, and how we protect your privacy. It also explains your choices regarding the collection and use of your information. By using www.shopmakessense.com or providing personal information through this website, you consent to our collection, use, and disclosure of your personal information as described in this policy.

You can visit the website without disclosing any personally identifiable information.

If you disagree with any part of this Privacy Policy, please refrain from using our services and do not provide us with any personal information.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This data is used to track visitor usage of the website and compile statistical reports on website activity. For more information, visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser to not accept cookies, and the above websites explain how to remove cookies from your browser. However, some website features may not function as a result.

For the purposes of the Data Protection Act (the “Act”), the Data Controller of our Services for both UK and Irish customers is ShopMakesSense Ltd. The term Data Controller means we have responsibilities regarding your personal information under the Act. Our registered company number is 14803358.

Information We May Collect About You

When you visit our Service (whether in a restaurant, on a tablet, mobile device, or desktop), you may provide us with personal information such as your name, address, postcode, email address, mobile phone number, date of birth, and other information outlined below (your “personal information”). You may provide additional personal information if you wish.

Job Applications

Candidate data provided online or in person via application or interview will be collected for purposes such as:

• Considering you for suitable employment vacancies within ShopMakesSense Ltd. or for clients.

• Communicating with you during various stages of the recruitment and selection process.

• Onboarding successful applicants, including verifying your right to work.

• Contacting current and/or previous employers or work experience providers for references.

• Retaining applications of unsuccessful candidates for future opportunities.

• Improving our recruitment process through measures and reviews.

• Resolving grievances and complaints involving you.

• Monitoring equality and diversity.

• Complying with legal requirements.

We will process the following personal information:

• Your name

• Your address

• Your telephone number

• Your email address

• Your occupation

• Communications between you and us regarding this website or job application

• Information regarding your “right to work” in the UK

• Criminal convictions where necessary

• Information submitted as part of any job application, including CV

• Information voluntarily submitted for equal opportunities

We may hold information about unspent criminal convictions if appropriate for the role and legally permissible. This information is used to determine suitability for a role and fulfill obligations to other employees and the public.

We do not anticipate making employment decisions based solely on automated decision-making, including profiling. However, we will notify you in writing if this changes.

The legal basis for collecting and processing your information is the pursuit of legitimate interests for ShopMakesSense Ltd. or relevant clients, including maintaining a database of speculative or unsuccessful candidates as a talent pool, as well as your legitimate interests as a job seeker. We will not process your information for purposes incompatible with those referred to in this policy.

Your information may be shared with recruitment agencies if you applied through one, government agencies, regulatory bodies, and law enforcement agencies where legally required, and our group companies.

Ways You May Provide Information to Us:

• By signing up for competitions or promotions.

• By subscribing to receive email, SMS, completing the contact us form, or Push communications from us.

• By inputting your payment details – but only to complete a transaction.

• By corresponding with ShopMakesSense Ltd. via email, in writing, on social media, or telephone, where we may hold the content of your communications along with your title, name, email address, social media username, telephone number, and our responses.

We also collect information about your device, including (where available) your IP address, operating system, browser type, geographical location, how you use our Service, and the date and length of your visit. This information is collected automatically and is aggregated, not identifying you as an individual. We do this to enhance your experience on our Service.

How We Use Your Personal Information

We use your personal information for purposes such as:

• Contacting you with information about ShopMakesSense Ltd. services, news, and special offers, if you’ve consented when registering with us.

• Ensuring you get the best experience from our Service, depending on your device.

• Notifying you about changes or updates to our Services.

• Conducting market research and product development.

• Meeting legal, regulatory, and compliance requirements.

• Investigating complaints.

• Investigating safety, health & safety, incidents, accidents, or security incidents or breaches.

Personal Information We May Share with Others

We never sell or give your personal information to anyone.

Where we share your personal information, we ensure they agree to be bound by this Privacy Policy and will only use it for the purposes outlined in this Privacy Policy.

It’s possible that we, or one of our divisions, agencies, or affiliates, could merge with, be sold to, or acquired by a third party. In accordance with this Privacy Policy, we may share your personal information with any successor company.

Third Parties

We may disclose personal information to third parties to comply with applicable laws and regulations. We also have the right to disclose such information where there’s been a complaint concerning your use of our Service or where we believe you haven’t complied with our Privacy Policy.

We may be required to share your information with third parties when investigating safety, health & safety, incidents, accidents, or security incidents or breaches.

We engage third-party payment processors to process your online order payments. These processors may store your payment card details, if you choose, to speed up transaction time. If you do not want this, please do not select this function.

We may also share personal information with third parties for marketing, advertising, and strategic development purposes to understand customer trends and patterns and ensure ShopMakesSense Ltd. communicates relevant information to you. However, we will only send marketing to you if you have explicitly consented to receive marketing materials from us (e.g., when entering a competition, we’ll ask for your consent). If you don’t consent, it won’t affect your chances in any competitions.

Entities

ShopMakesSense Ltd.

We’ll share your “personal information” with people or departments within ShopMakesSense Ltd. only if they need access to it.

We may also share such details with auditors or legal professionals for professional advice. If we do this, your statutory data protection rights will be preserved.

If requested by the police, a regulatory or government authority in the investigation of suspected illegal activities, we are entitled to provide your personal information.

Security Measures to Protect Your “Personal Information”

The transmission of information via the internet is not completely secure. Although we take steps to protect your information, we can’t guarantee the security of your data transmitted to the Service; any transmission is at your own risk.

We believe we have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. We’ll continue to maintain and improve these security measures in line with legal and technological developments.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where legally required.

How and Where We Store Your Personal Information

Access to your personal information is limited to those who need to manage it. This could include our employees, group companies, service providers, or agencies, but your data will be protected as outlined in this Privacy Policy. We’ll take all necessary and reasonable steps to ensure that any personal information is protected under UK law, including ensuring it is protected by appropriate technical, physical, electronic, and organizational procedures to prevent unauthorized or unlawful processing, accidental loss, destruction, or damage. By submitting your personal information, you consent to this.

If you’ve chosen a password to access certain parts of our Service, you’re responsible for keeping this password confidential. We recommend not sharing your password with anyone else and ensuring it is unique to your account. We will not be liable for unauthorized access or communications entered into using your name and password where it has been shared with your consent or if you haven’t taken adequate steps to prevent it on a desktop computer or another device. If you access our Service using a public computer, we advise not storing your password and logging out of any parts of our Service. If using a mobile phone or tablet, we advise having a suitable passcode.

Transferring Personal Information Outside the European Economic Area

The Company will not transfer your personal information to countries outside the European Economic Area.

Links, Advertisers, Third-Party Sponsors & Ad-Servers

Some of our Services contain links to other services provided by other data controllers not covered by this Privacy Policy, where information practices may differ from ours.

How Can I Find Out What Personal Information ShopMakesSense Ltd. Holds About Me or Update My Details?

The Act gives you the right to access your personal information that we hold. To protect your privacy and security, we’ll take reasonable steps to verify your identity before fulfilling your request. We will not ordinarily charge a fee for access to your personal information but are entitled to charge a reasonable fee for providing a copy of your personal information if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We try to respond to all legitimate requests within 30 working days. It may take longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

You also have the right to ask us to update or amend any incorrect information, stop sending you marketing information, or delete any account you have set up and the associated personal information.

If you have any questions about what we do with your personal information, ask us to make any changes to your account, or make a complaint, please write to us at timeapokol@gmail.com.

We hope to answer any questions or resolve any problems, but if you are still unhappy, you can contact the:

Information Commissioner’s Office via their web-service www.ico.org.uk

How Long We Will Keep Your Information

We won’t keep your personal information longer than required by law or for our legitimate business purposes.

The Use of Our Service by Under 16s

Our Services are not intended for children and are only to be used by anyone aged 14 or over. Those under the age of 16 should have their parents or guardians’ consent. We encourage the supervision of children’s online activities. For example, parental control tools are available online to help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission. Your child’s privacy is important to us, and we are committed to safeguarding children’s personal information collected online. Users of our Service may participate in many activities without providing any personal information. However, if you’d like to participate in certain interactive features on our Service, we’ll ask you to provide us with certain information, such as your email address and age. We will not send any marketing communications to anyone who has disclosed that they are aged under 16.

Changes to Our Privacy Policy

We keep our privacy policy under regular review. This privacy policy was last updated on 01.01.2025.From time to time, we may revise it to reflect new company initiatives and changes in the law.

Any changes to this policy will be posted here so that you are always informed of the latest version. You should check this policy occasionally to ensure you are content with any changes.

How to Get in Touch with Us

If you have any questions or comments about this Privacy Policy, please feel free to get in touch with us. You can write to us at: timeapokol@gmail.com